Mission Statement

The Town of Prospect's mayor is to provide strong, ethical leadership while promoting transparency, fiscal responsibility, and responsive local government. The mayor is committed to working collaboratively with town officials, employees, and residents to preserve Prospect’s small-town character, protect its resources, and enhance the quality of life for all who live, work, and visit our community.

Mayor’s Office Call Handling Statement

The Mayor’s Office for the Town of Prospect serves as the town’s main administrative and customer-service hub. It acts as the primary point of contact for residents, businesses, and visitors, answering calls to Town Hall and directing questions or concerns to the appropriate department. The office also handles general complaints and service issues, such as reporting damage caused by town services, and ensures they are followed up on. Under Prospect’s mayor–council system, the mayor is the town’s chief executive, overseeing daily operations, enforcing town ordinances, and working with the Town Council, boards, and commissions on budgets, policies, and community matters. While the Mayor’s Office does not directly run all departments, it coordinates communication between the public and town services such as Public Works, the Town Clerk, Assessor, Tax Collector, and other municipal offices.

What happens if a plow damages my mailbox?

After the storm, you notice your mailbox is knocked over or broken. You call the Mayor’s Office or Public Works to report it. They’ll ask when it happened and may request photos. Sometimes, a Public Works employee comes out to take a look. If they determine the mailbox was hit directly by the plow, the town will typically repair or replace it or reimburse you. If the damage was caused by snow or ice pushed by the plow, rather than the plow itself, the repair usually becomes the homeowner’s responsibility.

Recycling Bin pickup